A business line in every browser tab
No hardware, no separate app. The softphone turns your browser into a shared business line built on your own Twilio voice numbers.
Calls
Twilio bills call minutes directly.
Answer inbound calls, dial out from a workspace number, and keep a shared history the whole team can see. Missed calls fall through to voicemail, and eligible plans can record calls with a consent message.
- Inbound and outbound calls in the browser
- Voicemail for missed calls in the inbox
- Call recording on the Business plan, off by default
- Fallback routing when nobody answers
- Click to call a contact back from their history
What you get
Browser softphone
A dialer and active-call card, built on the Twilio Voice SDK.
Voicemail
Missed calls record a voicemail with a read state, right in the inbox.
Recordings
On Business, record calls with a consent message. Off unless you turn it on.
Fallback routing
Ring the team, then forward, then voicemail, with a configurable timeout.
Shared call history
Every call, with direction, duration, status, and who handled it.
Click to call back
Call a contact back in one click, straight from their conversation.
Call recording is gated by both a workspace toggle and the Business plan, and it plays a consent message. A native mobile dialer is on the roadmap and is not listed as available today.
Give your team a better place to work
Connect the Twilio account you already own and start in minutes. Keep your numbers, your usage, and your data.
14-day Pro trial. No card required.